+256 772 646 515 info@akiikigorillaadventures.com

Terms and Conditions

Welcome to Akiiki Gorilla Adventures! By using our website and booking our tours, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any bookings.

  1. Acceptance of Terms

By accessing and using the Akiiki Gorilla Adventures website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

  1. Booking and Payment

All bookings must be made through our website or authorized agents. A deposit is required to secure your booking, with the balance payable prior to the commencement of the tour. Payment methods and schedules will be provided during the booking process. Failure to make payments on time may result in the cancellation of your booking.

  1. Cancellation and Refund Policy

If you need to cancel your booking, please notify us as soon as possible. Our cancellation and refund policy is as follows:

  • Cancellations made more than 30 days before the tour start date: Full refund minus a 10% administrative fee.
  • Cancellations made 15-30 days before the tour start date: 50% refund.
  • Cancellations made less than 15 days before the tour start date: No refund.

Refunds will be processed within 30 days of receiving the cancellation request.

  1. Changes to Bookings

If you need to make changes to your booking, please contact us promptly. We will make every effort to accommodate changes, but availability cannot be guaranteed. Any changes may result in additional charges based on the nature of the request.

  1. Travel Insurance

We strongly recommend that all clients purchase comprehensive travel insurance to cover personal injury, medical expenses, loss or damage of personal belongings, trip cancellations, and other unforeseen circumstances.

  1. Health and Safety

Your safety is our top priority. Clients must inform us of any pre-existing medical conditions or special requirements at the time of booking. We reserve the right to decline participation or modify itineraries if we believe a client’s health or safety may be at risk.

  1. Liability

Akiiki Gorilla Adventures, its employees, affiliates, and agents are not liable for any injury, loss, damage, or expenses incurred by clients during the tour. Clients participate at their own risk. We recommend all clients obtain adequate travel insurance for unforeseen circumstances.

  1. Use of Website

Users must use our website for lawful purposes only. Any unauthorized use of this website may give rise to a claim for damages and/or constitute a criminal offense.

  1. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Akiiki Gorilla Adventures and is protected by international copyright laws. Unauthorized reproduction or use of this content is strictly prohibited.

  1. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and safeguard your information.

  1. Governing Law

These terms and conditions are governed by the laws of Uganda, as regulated by the Uganda Tourism Board (UTB). Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Uganda.

  1. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our website and services constitutes your acceptance of any such changes.

For any questions or further clarifications, please contact us at:
Email: info@akiikigorillaadventures.com

Thank you for choosing Akiiki Gorilla Adventures. We look forward to creating unforgettable experiences with you in East Africa!